WalkroomFrequently asked questions
What we get asked most often. Another question? Write to us at hello@walkroom.io.
Does my render need to be polished?
Not necessarily, just give it a minimum of colours and materials. Your render acts as a guide: the more it shows the right tones (walls, floors, furniture), the more faithful the photorealistic image will be to your intent. No need to fine-tune details: consistent colour blocks are enough. An all-grey or all-white render leaves the AI guessing at materials, and the result becomes unpredictable.
Which software is compatible?
All of them. SketchUp, 3ds Max, Revit, Archicad, Blender, Lumion, Twinmotion… We start from two exported images, not your working files. Real photos work too.
How long before I receive the video?
Allow 5 to 10 minutes per generated scene, then a few minutes for the final edit of all your scenes with the music. You're notified by email as soon as it's ready.
What if I'm not happy with the result?
Every scene is checked automatically and regenerated at no extra cost if the output isn't up to standard. If you'd still like another try, you can relaunch the scene: it then uses one scene from your balance.
Do I need to install anything on my computer?
Nothing to install. Everything happens in your browser: you drop off your images, you collect your video.
How is the video made?
By artificial intelligence. Your two views serve as start and end points: the AI turns your renders into photorealistic images, then generates the camera movement between them. Every video carries an invisible SynthID watermark identifying it as generated content.
Do I need a credit card to try it?
No. You create an account, your first scene is free, and you judge on your own project. The card is only requested if you decide to continue.
What happens to my images?
They're hosted on our servers in France, accessible to you alone, and only used to produce your video. You can request their deletion at any time.